Letswork - How It Works – FAQs & More

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Frequently asked questions

The Basics

What is Letswork?

Letswork is an app that connects users with workspaces across the UAE via a single membership. Our members get to work from hotels, cafes, co-working spaces and other unique venues and enjoy a host of perks at each venue!

What is the benefit of using Letswork?

With Letswork, you get benefits like unlimited tea, coffee, water, discounts on food, access to various community perks and events.

Not only can you save more with a Letswork plan, you have the flexibility to use your credits where and how you want to.

Do I need a registered license to work from your spaces?

Nope! All we need is your name, number, and email!

Credit Plans

Where can I use my credits?

Short answer, hundreds of places. Click here to explore hundreds of workspace cafes, hotels and coworking spaces.

What is the benefit of using Letswork?

With Letswork, you get benefits like unlimited tea, coffee, water, discounts on food, access to various community perks and events. Not only can you save more with a Letswork plan, you have the flexibility to use your credits where and how you want to.

Where are your locations?

We’ve partnered with hundreds of cafes, hotels and coworking spaces across UAE, Bahrain, Spain, Portugal & Saudi Arabia.

How do I know how many credits I need to work from each location?

After signing up on our mobile app or visiting our locations page on the website, you’ll be able to see the credit price for a location, which varies by things like popularity, quality of service, the number seats available, ratings.

What if I run out of credits?

Good news, you can always add more! Just go to the “Add credits” tab in the app to purchase more.

Do I need to reserve in advance before I show up to the location?

No - All you have to do is check-in once you’re at the location. Your credits will automatically be deducted then.

When do my credits activate and how long are they valid for?

Your credits are valid for 30 days from the date of purchase.

Can I bring in food from outside?

Our hotel and cafe partners do not allow food from outside, although you do get 20% off their menu with a Letswork credit pass! Certain other locations (e.g. co-working spaces that don’t serve their own food), do allow food from outside. Please check the info section of these locations to confirm.

Can I share a credit plan with my friend?

No, each credit plan is personal to you. Upon checking in at a location, the location staff will check your name on their side of the app to ensure you have checked-in.

If you’d like to bring your friends, you can either check-in on their behalf using your credits or you can refer them via the Letswork app under the ‘Refer a friend’ tab with your unique referral code.

Can I book meeting rooms, offices or studios with credits?

Credits are currently valid for locations under the co-working section.I f you want to book on-demand meeting rooms, offices or studios - you can pay for them directly on the website or the Letswork app using a credit card.

Meeting Rooms

I need a private meeting room - do you offer these?

We do indeed! Many of our members have private meeting rooms which can be booked via our app either for free or at a charge.

What are meeting room credits?

If you’re a monthly member at Letswork, you can get 1 hour of free meeting room usage per month (respectively) at the Rove Hotels. Your meeting room credits will be automatically assigned to you when you purchase your membership. Remember, you will NOT get any meeting room credits if you purchase your membership using discount codes.

Does my membership give me access to meeting rooms?

Meeting rooms are not included in your membership, you will need to pay separately, rates differ between meeting rooms! Check our app or click here for more information.

Private Offices

How do I rent a private office?

To rent a private office, all you have to do is visit the book section on the Letswork app or click here to book through our website.

Does my membership give me access to private offices?

Private offices are not included in your membership, you will need to pay separately, rates differ between private offices! Check our app for more information or click here for more information.

Frequently asked questions

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